Key Element Guide ITIL Service Operation
Aligned to the 2011 Editions
- Cabinet Office
- TSO (The Stationery Office)
The 'Key Element Guide ITIL Service Operation' provides a handy reference to the content contained within the core ITIL Service Operation guidance and summarises its key elements.
ITIL Service Operation describes how a highly desirable steady state of managing services can be achieved on a day-to-day basis.
Written by authors of the main core guidance titles
Provides a handy overview of the five core titles
Each Key Element Guide shares the same structure
Quality assured and endorsed by itSMF International.
|Size||140mm x 108mm||Price||£9.95|
|Format||Paperback||Published||31 Jul 2012|
|Availability||In Stock: 1 - 2 days||Delivery||Delivery options and charges|