Release, Control and Validation ITIL V3 Intermediate Capability Handbook
- Stuart Rance, Tricia Lewin, Paul Wigzel
- TSO (The Stationery Office)
This guide, 'Release, Control and Validation ITIL V3 Intermediate Capability Handbook', provides a quick reference to the processes covered by the ITIL V3 Release, Control and Validation syllabus. It is designed as a revision aid for students taking the ITIL Capability qualification for Release, Control and Validation, and as a handy portable reference source for practitioners who work with these processes.
Authored and quality assured by itSMF UK
Endorsed by the APM Group
Follows the ITIL Intermediate Release, Control and Validation Syllabus.
Covers the following processes and functions and how they contribute to the Lifecycle:
Service Asset and Configuration Management
Service Validation and Test
Release and Deployment Management
This publication is also available to purchase in a Pack of 10, see below.
|Size||108 x 140mm||Price||£9.95|
|Format||Paperback||Published||04 Nov 2009|
|Availability||Out of stock - available to order||Delivery||Delivery options and charges|