ITIL Service Design Online Subscription

Individual User

Author:

Cabinet Office

Price: £75.00 (£90.00 inc. VAT)

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In order to meet current and future business requirements, 'ITIL Service Design' provides guidance on the production and maintenance of IT policies, architectures and documents for the design of appropriate and innovative IT infrastructure services solutions and processes.

Each of the five core titles shares a consistent structure; the various practice elements are easily navigated and extensively cross-referenced. Concepts and guidance in this publication include:

• Service design objectives and elements

• Selecting the service design model

• Cost models

• Benefit/risk analysis

• Implementing service design

• Measurement and control

An Online Subscription gives you access to the latest authoritative text. Functionality includes:

• Dynamic content

• Easy navigation

• Bookmarking

• History

• Cross-linking between chapters

• Pop-up glossary of terms.

ITIL 2011 Edition – The ITIL 2011 edition Online Subscription went live on 25 August 2011 and this new edition supersedes the 2007 version. If you had an active subscription on this date you will automatically receive this at no additional cost. For further details about the 2011 edition, click here. If you have any queries please contact digital@tso.co.uk.

Packages are available for those wanting to obtain electronic multi-user access across an organisation. Please email ITILOnline@tso.co.uk to discuss your requirements or contact us on +44 (0)1603 696701.

Related resources:

> ITIL Update FAQs - October 2011 (PDF - 677Kb)

> ITIL Recommended Reading Diagram (PDF - 66.5Kb)

> Service Design Online Subscription Demo

> Download 'Service Design' Contents and Introduction - PDF (238KB)

> Download 'Service Design' Publication Review.

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Extent	N/A	Sub. No.	7003148
Size	N/A	Price	£75.00 (£90.00 inc. VAT)
Format	N/A	Frequency	Annual
Availability	Available to order	Delivery	Delivery options and charges