Key Element Guide ITIL Service Operation

Aligned to the 2011 Editions

Author:

Cabinet Office

Publisher:

TSO (The Stationery Office)

Price: £9.95

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The 'Key Element Guide ITIL Service Operation' provides a handy reference to the content contained within the core ITIL Service Operation guidance and summarises its key elements.

ITIL Service Operation describes how a highly desirable steady state of managing services can be achieved on a day-to-day basis.

Key features:

• Written by authors of the main core guidance titles

• Provides a handy overview of the five core titles

• Each Key Element Guide shares the same structure

• Quality assured and endorsed by itSMF International.

Extent	N/A	ISBN	9780113313631
Size	140mm x 108mm	Price	£9.95
Format	Paperback	Published	31 Jul 2012
Availability	In Stock: 1 - 2 days	Delivery	Delivery options and charges